Admissions and Onboarding Policy 

At Pilates ITC, we want to ensure your journey starts off right. This Admissions and Onboarding Policy outlines the steps we follow to make sure your enrolment is seamless, transparent, and supportive. It also ensures we meet all regulatory requirements under the Standards for RTOs 2025, ASQA guidelines, and relevant legislative obligations.

• LLND: Learning, Literacy, Numeracy, and Digital skills that may influence your ability to meet course requirements.

• AVETMISS: The Australian Vocational Education and Training Management Information Statistical Standard, used for national reporting.

• Student Management System (SMS): Pilates ITC’s secure platform (VT Cloud) where enrolment records are managed.

• LMS (Learning Management System): The online platform where you access course modules, assessments, and support materials.

This policy applies to:

• You, if you're enrolling in a Pilates ITC course.

• Pilates ITC Staff responsible for managing enrolment and onboarding processes.

We are committed to:

• Making the enrolment and onboarding experience clear and well-organised, with regular communication throughout.

• Giving you accurate, accessible information to support informed decisions, in line with Clause 4.1.

• Providing the tools, platforms, and resources you need to succeed from day one.

Step 1: Deposit Payment and Basic Enrolment Form

• You begin by paying a deposit through the Pilates ITC website.

• After payment, you’ll complete the basic enrolment form with your personal details, which are managed in accordance with the Privacy and Data Management Policy.

Step 2: Declaration of LLND Challenges

• During enrolment, you're asked to declare any Learning, Literacy, Numeracy, or Digital (LLND) needs that may affect your course progress.

• If support is needed, our Admissions Team will guide you through available resources to help prepare you for success.

Step 3: Completion of Mandatory Forms

Once your enrolment details are submitted, you’ll receive a Welcome Email including:

• A payment schedule for your review and acceptance.

• The AVETMISS Data Form for compliance reporting.

• A health screening questionnaire to help us understand any additional needs.

• A Parent or Guardian Declaration Form (if you're under 18).

Step 4: Payment Plan Acceptance

• You must accept your payment plan within 3 calendar days to finalise your enrolment.

• If not accepted within this timeframe, your link will expire and your place may be offered to someone on the waitlist.

Step 5: Issuance of Resources

Once the payment plan is accepted, you’ll receive a Getting Started Email containing:

• Your login credentials for the Learning Management System (LMS) and Student Portal.

• Access to digital learning resources and tutorial videos to help you get set up.

• Entry to the Complete Anatomy app and other tools that support your learning.

Your Getting Started Email will provide:

• Step-by-step instructions to access the LMS, Student Portal, and course materials.

• Links to tutorial videos to help you set up your account and get oriented.

Learning Management System (LMS)

This includes:

• Course modules, assessments, and our comprehensive repertoire library.

• Knowledge-based quizzes and practical tools.

• A Digital Studio for observing and logging your self-mastery hours.

Student Portal

Here you'll find:

• Your enrolment confirmation and training schedule.

• Assignment upload tools and access to your assessment results.

• A portfolio of evidence and other relevant course forms.

• Information on in-person workshops, if applicable.

• Your enrolment records are stored securely in the Student Management System (VT Cloud).

• Pilates ITC complies with national reporting and ASQA requirements for accurate, secure data management.

If you have questions or need support, please don’t hesitate to reach out. Our friendly Student Services Team is here for you. Visit our Contact Us page for details.

This policy supports compliance with:

• Clause 4.1 – Standards for RTOs 2025: Ensuring marketing and pre-enrolment communication is transparent.

• Clauses 8.1–8.3: Outlining record-keeping and reporting obligations.

• Privacy Act 1988 (Cth): Ensuring your personal information is protected.

 Disclaimer: This Policy / Procedure when printed, this becomes an uncontrolled document. 

Policy P-COU_022

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