Our Team Code of Practice

The Code of Practice (‘Code’) is one of the important tools we have to help you understand and apply the practical ways in which we achieve our Values and uphold our ethical principles. It is underpinned by, and supports, all our Values — directly and indirectly.

• Code of Practice (Code): A guiding framework that outlines behaviour, responsibilities, and ethical standards expected of anyone working with Pilates ITC.

• Values: The foundational principles that inform our actions and culture at Pilates ITC: Belonging | Determination | Consciousness | Quality | Respect | Heritage

This Code applies to anyone engaging or performing work in connection with Pilates International Training Centre (the “Company”), including:

• Employees (whether employed directly by the Company or an associated entity)

• Contractors

• Volunteers

We conduct ourselves in line with our Values to foster a supportive and nurturing environment by:

• Respecting individual rights to freedom of expression, self-determination, and legal decision-making

• Listening authentically, following through with commitments, and taking proactive action

• Taking all reasonable steps to prevent discrimination, harassment, bullying, violence, exploitation, neglect, and abuse

• Observing OH&S rules and responsibilities

• Communicating respectfully and collaboratively, including on social media

Our approach is always guided by the best interests of both current and prospective students. This includes:

• Supporting informed decision-making through accurate course advice

• Raising and responding to concerns that impact student wellbeing, quality, or safety — even when we’re not present

• Maintaining professional, inclusive communication

• Treating all students with equal respect, regardless of fitness level or ability

• Maintaining competence, qualifications, and embracing ongoing training

We uphold a high standard of integrity, transparency, and professionalism by:

• Representing the Company’s interests

• Recognising and disclosing conflicts of interest

• Avoiding the exchange of gifts or money that could influence decisions

• Ensuring only authorised persons speak or act on behalf of the Company

Our Educators are entrusted with delivering a consistent and empowering learning experience through:

• Maintaining professional boundaries and trust

• Providing all students with the tools, encouragement, and support to grow

• Avoiding bias or favouritism and recognising when to refer students to others

• Using physical touch respectfully and responsibly in class settings

• Encouraging student autonomy in their training choices

• Ensuring consistency, clarity, and competency in all teaching practices

We prioritise our own wellbeing as part of our professional responsibility, by:

• Role-modelling healthy body image and exercise practices

• Engaging only in activities suitable for our personal capability and training level

• Managing fatigue to maintain safe and effective performance

• Seeking medical advice for any condition that may impact safety or wellbeing

Any breach or suspected breach must be reported immediately to a manager, supervisor, or Director. Disciplinary action may follow, including termination of employment or engagement, depending on the severity. Anyone who raises concerns in good faith will be supported and protected under our policies, with confidentiality and timeliness prioritised.

If you have questions or need support, please don’t hesitate to reach out. Our friendly Student Services Team is here for you. Visit our Contact Us page for details.

This Code of Practice supports compliance with the Standards for RTOs 2025, specifically:

Standard 2 – Quality Training and Assessment Clause 2.4 – The provider’s staff adhere to a code of conduct that promotes professionalism, integrity, and respect in all dealings with students and stakeholders.

Disclaimer: This Policy / Procedure when printed, this becomes an uncontrolled document. 

Policy P-COU_0

Version Control Table