Diversity Equity and Inclusion (DEI) Policy 

At Pilates ITC, we’re committed to building an inclusive, equitable, and accessible learning and working environment that celebrates diversity and promotes well-being. This ADEI Policy outlines how we uphold fairness, respect, and opportunity for everyone—Students, Staff, Educators, and affiliates—while ensuring we meet our responsibilities under ASQA guidelines, the Standards for RTOs 2025, and relevant Australian legislation.

• Accessibility: The design of environments, resources, and services so they can be used by everyone, regardless of ability

• Diversity: The mix of backgrounds, perspectives, and experiences that enrich our community

• Equity: Ensuring fair treatment and opportunities by addressing and removing barriers

• Inclusion: Creating a safe, respectful space where everyone feels they belong and can fully participate

• ADEI: Acronym for Accessibility, Diversity, Equity, and Inclusion, guiding the principles of this policy

• Instructor Studio Access Guidelines: A resource to help you plan for physical accessibility when attending in-person training at third-party studios

This policy applies to:

• Pilates ITC Staff, Educators, contractors, and affiliated studio team members

• You, if you're enrolled in a Pilates ITC course or attending a work placement

• Pilates ITC management and stakeholders responsible for upholding these commitments

We’re dedicated to ensuring:

• Accessibility: While we prioritise selecting Instructor Studios with the best access available, we acknowledge not all locations may be fully accessible. You’re encouraged to check the Instructor Studio Access Guidelines when planning your in-person sessions.

• Diversity: We actively create a respectful, multicultural learning environment, free from discrimination

• Equity: We work to remove barriers so everyone can access learning and employment opportunities fairly

• Inclusion: We nurture safe spaces that welcome all individuals and foster a culture of respect

• Comply with Clause 1.7 – Standards for RTOs 2025, ensuring equitable access across all Pilates ITC programs

• Align practices with national legislation including the Disability Standards for Education 2005 and Equal Opportunity Act 1984 (WA)

• Provide ongoing training for staff and educators on ADEI principles

• Conduct annual accessibility and equity audits of facilities under Pilates ITC’s control

• Respond quickly and appropriately to any complaints or reports of discrimination

• Apply ADEI principles in all interactions with Students and peers

• Implement inclusive teaching strategies and consider reasonable adjustments for different needs

• Report any incidents or non-compliance to management

• Show respect for others and uphold ADEI values in your course interactions

• Refer to the Instructor Studio Access Guidelines if you need support planning studio access

• Use confidential channels to report any experiences of discrimination or barriers to participation

• Engage in courses and activities in ways that support inclusion and celebrate diversity

• Instructor Studios are selected for accessibility wherever possible

• You’re encouraged to consult the Instructor Studio Access Guidelines to prepare for on-site attendance

• Reasonable adjustments, such as alternate course materials, are available upon request

• Our admissions process is designed to be clear, fair, and welcoming to all applicants

• We provide transparent information about courses, entry requirements, and application steps

• All marketing and admissions materials align with ASQA standards and Clause 5.1 – Standards for RTOs 2025

• Every application is assessed fairly, without bias

• Tailored orientation sessions help you understand course expectations and policies

• Accessible guides and resources make it easy to navigate tools like the Student Management System (SMS)

• You’ll receive access to ‘Getting Started’ videos and support channels to guide you through your transition

• Your rights and responsibilities are outlined clearly in the Student Handbook and related policies

• We have a confidential and transparent process for reporting accessibility or inclusion-related concerns

• Complaints are investigated promptly and resolved in line with the Complaints and Appeals Policy

If you have questions or need support, please don’t hesitate to reach out. Our friendly Student Services Team is here for you. Visit our Contact Us page for details.

This policy aligns with:

• Clause 1.7 – Standards for RTOs 2025: Ensuring equitable access to training and assessment

• Australian legislation, including:

  • Disability Discrimination Act 1992 (Cth)

  • Equal Opportunity Act 1984 (WA)

  • Racial Discrimination Act 1975 (Cth)

  • Sex Discrimination Act 1984 (Cth)

  • Disability Standards for Education 2005

Disclaimer: This Policy / Procedure when printed, this becomes an uncontrolled document.  

Policy P-COU_020

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