Managing My Enrolment
Can I withdraw from my Course?
Withdrawals are not permitted unless there are extenuating circumstances. If you believe you meet this criterion, you will need to provide supporting ...
Can I apply for an extension on my course?
Students may apply for an extension, which will be reviewed by the Student Support Team . During the review, your historical commitment and engagemen...
Why Can’t I Get a Refund After the Cooling-Off Period, Even If I Haven’t Accessed My Course?
Q: I haven’t accessed my course but want a refund after the cooling-off period. Why isn’t this possible? A: At Pilates ITC, we aim to be fair and t...
Can I change my payment plan (amount / flexibility)?
Yes, students can request changes to their payment plan frequency to better align with their pay cycle or personal preference. We are able to accommod...
Why Do I Have to Pay Additional Fees on Top of My Course Fees for Changes to My Enrolment?
Q: Why are there extra fees when I request changes to my enrolment? A: Pilates ITC strives to keep course fees as affordable as possible while reco...
Can I delay my Practical Assessment?
Yes, students may delay their Practical Assessment, however if the assessment is pre-scheduled (In-person date) or (Online) we kindly ask that you inf...
Can I defer my studies?
Students may be eligible to defer their studies under certain conditions. If you think a deferment might be the right option for you, we encourage you...
How can I view my Tax Invoices and Tax Receipts?
A: Students can access their Tax Invoices and Tax Receipts quickly and conveniently through the Student Portal. This is your go-to hub for managing a...
What is the Student Portal?
A: The Student Portal is your personal hub for all things related to your studies. It’s designed to streamline your journey and keep everything you n...
Where can I find my timetable or course schedule?
A: You can access your timetable, which includes essential details like dates, times, locations, and the name of your Educator, via your Student Port...