At Pilates ITC, we want every Student to have equitable access to learning and assessment and the opportunity to participate meaningfully in their course.

This policy explains how we identify, consider, implement and review Reasonable Adjustments for Students whose disability, health, injury, neurodivergence, pregnancy, mental health, learning needs or other individual circumstances may affect their participation in training or assessment.

Reasonable Adjustments may apply across both undergraduate and postgraduate study, although the way an adjustment is implemented will depend on your course, study mode and learning or assessment activity.

Our approach is guided by the Standards for RTOs 2025, applicable ASQA requirements, the Disability Discrimination Act 1992 (Cth) and the Disability Standards for Education 2005.

Reasonable Adjustments are designed to remove unnecessary barriers to participation without changing the required learning or assessment outcome, compromising safety or lowering the standard required to successfully complete your course.

• Reasonable Adjustment: A modification, support or change that enables a Student to participate in training or assessment equitably without lowering the required standard or changing the essential requirements of the course or assessment.

• Training Plan: The documented plan used to record agreed support or adjustments relevant to a Student's training and assessment.

• Course Training Plan: The individual training and scheduled learning plan used for postgraduate Students. Where a postgraduate Student requires Reasonable Adjustments, these may be considered alongside their Course Training Plan.

• Contraindicated Exercise: A movement or activity that may be inappropriate or present an increased risk because of a Student's injury, health condition, pregnancy or other physical consideration.

• Course Intensive: A scheduled one-on-one postgraduate learning session included within applicable postgraduate courses. Course Intensives can provide an individualised learning environment, but they remain a structured course service and are not a substitute for a formal Reasonable Adjustment where one is required.

• External Support Services: Additional academic, wellbeing or external services that may support a Student alongside their Pilates ITC studies. Refer to our External Support Services Policy.

This policy applies to:

• all undergraduate and postgraduate Pilates ITC Students;

• Students in both Online and Blended study modes;

• Students who may require an adjustment because of disability, injury, health, neurodivergence, mental health, pregnancy, learning needs or other relevant individual circumstances;

• Student Support, who coordinate Reasonable Adjustment arrangements and Training Plans;

• Educators and Assessors responsible for implementing approved adjustments within learning and assessment; and

• Pilates ITC management, who oversee compliance, consistency and quality.

We encourage you to tell us about any accessibility, learning, physical or other needs that may affect your participation:

• during your enrolment or onboarding; or

• at any stage of your course if your circumstances or needs change.

You can contact Student Support at any time.

You don't need to wait until an assessment or scheduled training event to raise a concern. Letting us know early gives us the best opportunity to understand your needs and put appropriate support in place before you need it.

Supporting documentation from an appropriately qualified professional may be requested where it is reasonably necessary to understand your needs, assess safety or determine an appropriate adjustment.

You won't be disadvantaged simply because a need is disclosed later in your studies. However, some adjustments require planning and may not be possible to implement safely or appropriately at very short notice.

A Reasonable Adjustment changes how you access, participate in or demonstrate your learning, without changing the essential learning or assessment standard you are required to meet.

Depending on your individual needs, adjustments might include:

• additional time for an assessment;

• rest or movement breaks;

• alternative document or resource formats;

• adjustments to seating, lighting or the learning environment;

• sensory considerations;

• adjustments to communication methods;

• modified participation in particular practical activities;

• alternatives to participating as a Client for another Student;

• modifications to practical activities where the required assessment outcome can still be demonstrated;

• adjustments to scheduling where reasonable and practicable;

• additional instructions or clarification about learning and assessment processes; or

• another appropriate approach identified through consultation with you.

Every request is considered individually. An adjustment that is appropriate for one Student or activity may not be appropriate for another.

Reasonable Adjustment is about providing equitable access — it does not remove the essential requirements of your course or qualification.

An adjustment cannot:

• lower the required standard of competency or performance;

• remove an essential assessment requirement;

• compromise the validity, reliability, fairness or authenticity of an assessment;

• create an unacceptable safety risk;

• require an Educator or Assessor to complete assessed work for you;

• provide answers to an assessment;

• remove requirements that are inherent to the skills or outcomes being assessed; or

• require an arrangement that would be unreasonable in the circumstances.

Where a requested adjustment cannot be implemented, we'll work with you to consider whether another reasonable option is available.

For undergraduate Students, Reasonable Adjustments may apply across learning activities such as:

Adjustments might include:

• additional breaks;

• changes to physical participation;

• alternative ways of engaging with particular practical activities;

• seating or sensory considerations; or

• other agreed adjustments that support participation.

Where appropriate, adjustments may be made to support safe participation while still allowing you to develop and demonstrate the required teaching capabilities.

Adjustments may be considered where a disability, health condition, injury or other circumstance affects how you participate in eligible Work Placement or Self-Mastery activities.

Any adjustment must still allow the relevant Work Placement learning and evidence requirements to be met.

Postgraduate Students are already qualified Pilates teachers, so Reasonable Adjustments are considered in the context of advanced professional learning and your existing professional practice.

Adjustments may apply across your postgraduate coursework, Work Placement, practical learning, assessment and scheduled support services.

Where a Course Intensive forms part of your postgraduate course, its one-on-one format already allows your Educator to respond to your individual learning needs and professional context.

If you require a Reasonable Adjustment for your Course Intensive, this might include:

• additional or differently structured breaks;

• adjustments to physical participation;

• modifications to the learning environment;

• accessibility or sensory considerations;

• adjustments to how repertoire is explored;

• changes to communication or resource formats; or

• another agreed approach that allows you to participate meaningfully in the session.

Where possible, tell Student Support about required adjustments before your Course Intensive so these can be communicated and planned with your Educator.

A Course Intensive remains a structured postgraduate learning service. Its personalised format does not remove the need to formally identify and document a Reasonable Adjustment where ongoing or significant support is required.

For Blended postgraduate Students, adjustments may also be made to scheduled Personalised Supervision Meetings where required for accessibility.

PSMs remain specifically focused on Work Placement supervision, reflection and progress and are not additional Private Tuition or general learning support.

Because postgraduate Work Placement is ordinarily integrated into your existing professional teaching environment, adjustments may consider how you can safely and appropriately apply your postgraduate learning within your professional practice.

Any adjustment must still allow you to meet the required Work Placement outcomes and demonstrate the advanced capabilities relevant to your course or pathway.

Reasonable Adjustments may be applied to undergraduate and postgraduate Practical Assessments where the integrity of the assessment can be maintained.

Depending on the circumstances, this might include:

• additional preparation or assessment time where appropriate;

• scheduled breaks;

• accessibility adjustments;

• modifications to particular physical participation requirements;

• alternative ways of demonstrating an aspect of the required evidence; or

• another approved adjustment appropriate to the assessment.

For postgraduate Students, the standard Practical Assessment format for both Blended and Online study modes is digital submission. A Reasonable Adjustment may be applied to the digital assessment process where appropriate without changing the advanced capabilities or evidence that must be demonstrated.

An adjustment to assessment format or conditions does not automatically change the assessment criteria.

If an injury, health condition, pregnancy or other circumstance means particular exercises or movements may be unsuitable for you, please tell us as early as possible.

Student Support may ask for appropriate supporting information where required to help us understand:

• relevant physical restrictions;

• contraindicated movements or activities;

• appropriate participation parameters; and

• the expected duration of any restriction.

Your Educator or Assessor should also be made aware of an approved adjustment before relevant practical learning or assessment begins.

Where appropriate and with your consent, additional information may be sought from your healthcare professional to help determine a safe and suitable approach.

Pilates ITC does not provide medical advice. You remain responsible for seeking advice from your healthcare provider regarding your individual health and safe participation.

Pregnancy can require changes to physical participation at different stages, and we encourage you to tell us if you need support.

Reasonable Adjustments may include:

• variations or alternatives for contraindicated exercises;

• reduced or modified physical participation;

• reduced requirement to participate as a Client for peers;

• additional rest breaks;

• appropriate modifications during Practical Assessment;

• adjustments to Self-Mastery activities; or

• other appropriate changes based on your individual circumstances.

For postgraduate Students, adjustments can also be considered within Course Intensives, Advanced Self-Mastery and other practical postgraduate learning.

You should seek advice from your healthcare provider about safe participation throughout pregnancy.

If you believe you may need an adjustment:

1. Contact Student Support as early as possible.

2. Explain the barrier you're experiencing and the support or adjustment you believe may help.

3. Provide supporting documentation if reasonably requested.

4. Pilates ITC will work with you to determine an appropriate adjustment.

5. Where required, the agreed arrangements will be documented in your Training Plan and relevant Student records.

6. Relevant Educators and Assessors will be provided with the information they need to implement the adjustment.

We aim to involve you in decisions about your adjustment rather than making assumptions about the support you need.

Once an adjustment is agreed, Pilates ITC will take reasonable steps to implement it across the relevant areas of your training and assessment.

Adjustments can be reviewed throughout your course to ensure they remain:

• appropriate to your needs;

• effective;

• safe;

• consistent with course and assessment requirements; and

• reasonable in the circumstances.

If your needs change, contact Student Support so your arrangements can be reviewed.

If you disclose a need immediately before or on the day of an assessment, we'll make reasonable efforts to support you.

Where an appropriate adjustment cannot be implemented immediately without compromising safety or assessment integrity, it may be necessary to consider another arrangement.

Depending on the assessment and circumstances, this could include:

• rescheduling an assessment;

• modifying assessment conditions;

• arranging an appropriate digital or alternative assessment process where available; or

• another suitable arrangement determined in consultation with you.

Any fees will be considered according to the circumstances, applicable Pilates ITC policies and the current Fees Schedule. A Student should not automatically be treated as having failed an assessment simply because a required Reasonable Adjustment could not be implemented at short notice.

Reasonable Adjustment is only one form of Student support.

Depending on your needs, you may also access:

• Ask an Educator for ad hoc learning, coursework, assessment or Work Placement guidance;

• Student Support for administrative and accessibility support;

• Study Hall for collaborative learning support;

• Personalised Supervision Meetings for structured Work Placement supervision where you're a Blended postgraduate Student;

• Private Tuition where you would benefit from additional dedicated one-on-one learning time — fees apply; and

• external services outlined in our External Support Services Policy.

Private Tuition or other paid support should not be used as a substitute for a Reasonable Adjustment that Pilates ITC is required to provide.

Information you provide about a disability, health condition, pregnancy, mental health, neurodivergence or other support need may include sensitive personal information.

Pilates ITC handles this information in accordance with our privacy and record-keeping requirements.

Where applicable, records may include:

• your disclosure or request;

• consultation with you;

• supporting documentation;

• agreed adjustments;

• relevant assessment modifications;

• communication with Educators or Assessors; and

• reviews or changes to your arrangements.

Information is only made available to authorised Team members who require it to support your training, assessment, safety or administration.

Refer to our Privacy and Data Management Policy and Procedure and Record Keeping Policy and Procedure for further information.

If you disagree with a decision about a Reasonable Adjustment or believe your needs have not been appropriately considered, we encourage you to raise the concern with us.

You can also access our Complaints and Appeals Policy.

Raising a concern or requesting a Reasonable Adjustment will not disadvantage you in your studies.

If you think you may need a Reasonable Adjustment, you don't need to work out the solution before contacting us.

Reach out to our Student Support Team and we'll work with you to understand what you need and what can reasonably be put in place.

Visit our Contact Us page for current contact details.

This policy complies with:

• Outcome Standard 1 of the Standards for RTOs 2025: Ensuring assessment remains valid, reliable, fair, and flexible while supporting learners through appropriate adjustments.

• Outcome Standard 2 of the Standards for RTOs 2025: Ensuring governance, record keeping, and quality assurance processes support the identification, implementation, and monitoring of learner needs.

• Outcome Standard 3 of the Standards for RTOs 2025: Ensuring learners receive appropriate support, wellbeing considerations, and access to complaints and appeals processes.

• Clause 1.8 of the Standards for RTOs 2025: Ensuring all students can access fair and flexible training and assessment processes.

• ASQA Guidelines on Inclusive Practice: Supporting equitable participation by documenting, reviewing, and adjusting support as needed.

• Disability Discrimination Act 1992 and Disability Standards for Education 2005: Ensuring students with disability are provided reasonable adjustments without discrimination.

Disclaimer: This Policy / Procedure when printed, this becomes an uncontrolled document. 

Policy# P-COU-028 

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