We understand that sometimes unexpected circumstances mean you need additional time to complete your studies. This policy explains how you can request an extension beyond your Maximum Course Duration, whether you are completing an undergraduate or postgraduate course or pathway.

The same general extension rules apply to both undergraduate and postgraduate Students.

Course extensions are designed to provide additional time to complete your existing enrolment. However, please keep in mind:

• an extension is not a way to restart or repeat your studies;

• an extension does not guarantee access beyond the maximum allowable extension period;

• an extension does not automatically change your payment arrangements or other course requirements; and

• if you are unable to complete your course within the allowable extension period, re-enrolment may be required.

If re-enrolment is required, this will generally be at the current full course cost. Due to the way Pilates ITC courses and units are structured and clustered, credit transfer for previously completed components may not always be available.

• Expected Course Duration: The estimated timeframe in which your course or pathway is designed to be completed when progressing at the anticipated study pace.

• Maximum Course Duration: The maximum timeframe available to complete your course, as advised at enrolment and recorded in your Student information.

• Original Course Timeframe: The period from commencement of your enrolment and access to your learning resources through to your original Maximum Course Duration. Refer to the Course Durations Policy.

• Extension: An approved period of additional enrolment time beyond your current Maximum Course Duration.

• Course Training Plan: The individual training schedule used for postgraduate Students.

This policy applies to:

• undergraduate Students who require additional time beyond their Maximum Course Duration;

• postgraduate Students completing the 11333NAT Advanced Diploma of the Pilates Method or an associated Advanced Pathway who require additional time beyond their Maximum Course Duration; and

• the Pilates ITC Team responsible for considering and administering extension requests.

Unless otherwise stated below, the same extension eligibility, fees and maximum extension period apply to undergraduate and postgraduate Students.

This is the standard extension process and applies to both undergraduate and postgraduate Students who need additional time to complete outstanding course requirements within their existing enrolment.

This may include additional time to complete:

• LMS learning;

• written assessments;

• Practical Assessments;

• Work Placement requirements;

• Work Placement Logbooks;

• required course or pathway activities; or

• other outstanding requirements identified within your course.

To be considered for an extension:

• you must have demonstrated reasonable engagement and progression throughout your enrolment;

• you must have been actively participating in your learning and, where applicable, Work Placement;

• your course fees must be paid and up to date; and

• the additional time requested must provide a reasonable opportunity for you to complete your outstanding requirements.

For postgraduate Students, your progress may also be considered in relation to your Course Training Plan, Work Placement and outstanding postgraduate assessment requirements.

• Extensions are generally approved in 1-month increments.

• A maximum total extension period of 12 months may be approved beyond your original Maximum Course Duration.

• Each extension request is considered individually.

• A monthly Extension Fee applies. Refer to the Fees Schedule.

• Approval of one extension does not automatically guarantee approval of further extensions.

• If the maximum 12-month extension period is reached and your course remains incomplete, re-enrolment may be required at the current full course cost.

An extension provides additional time, but does not remove or reduce any remaining course, assessment, Work Placement or completion requirements.

Contact the Student Support Team in writing and explain:

• why you require additional time;

• which course requirements remain outstanding; and

• how you intend to complete these during the requested extension period.

You may be asked to provide supporting documentation depending on your circumstances.

If your request is conditionally approved, you will receive:

• an Enrolment Extension Request Form; and

• an invoice or payment link for the applicable Extension Fee.

Your extension will be processed once the required form and payment have been received.

• You have 7 days from the date of invoice to complete the required form and payment unless otherwise advised.

• An extension is not confirmed until you receive a Confirmation of Extension from Pilates ITC.

• Continue progressing with your studies while your request is being considered unless Student Support advises otherwise.

This extension type applies only to undergraduate Students studying in the Blended study mode.

Postgraduate Students are not allocated to cohorts and therefore do not use the Change of Cohort process. Postgraduate scheduling changes are managed through the Student's individual Course Training Plan and do not create eligibility for a Change of Cohort Extension.

If an approved Change of Cohort moves an undergraduate Student's scheduled in-person training beyond their original Maximum Course Duration, and there were no suitable alternative dates available within the original timeframe, a Change of Cohort Extension may apply.

You must:

• be enrolled in an undergraduate Blended course or pathway;

• have received formal approval for a Change of Cohort;

• have no suitable alternative scheduled dates available within your original course timeframe; and

• have remained reasonably engaged in your studies.

Where approved:

• your new training schedule will apply;

• you will receive an additional 4 months from your final affected Course Delivery Day or Teaching Clinic date, which will become your revised Maximum Course Duration;

• your access to relevant course content will continue;

• a one-off Change of Cohort Extension Fee applies — refer to the Fees Schedule; and

• all other applicable extension conditions continue to apply.

Contact Student Support regarding your approved Change of Cohort.

If eligible, you will be provided with:

• an Enrolment Extension Request Form; and

• the applicable Change of Cohort Extension payment information.

Your extension is confirmed once the required form and payment have been received and Pilates ITC issues your Confirmation of Extension.

Postgraduate Students do not study within a cohort structure.

Instead, postgraduate courses are managed through an individual Course Training Plan, with scheduled learning and support services arranged as part of the Student's private intake.

If a postgraduate scheduling change is required, contact Student Support as early as possible.

Changes may be considered according to:

• your Course Training Plan;

• the type of scheduled service;

• Educator availability;

• course progression;

• your Maximum Course Duration; and

• any applicable fees or policy requirements.

If a postgraduate scheduling change means you ultimately require additional time beyond your Maximum Course Duration, the standard Extension Required to Complete Your Course or Pathway process applies.

If an extension was formally approved by a Pilates ITC Director before your enrolment, the approved additional timeframe forms part of your enrolment arrangements.

This may apply to either an undergraduate or postgraduate Student.

• No additional Extension Fee applies to the period that was formally pre-approved.

• The approved timeframe will be reflected in your enrolment arrangements.

• If you later require additional time beyond the pre-approved period, you must apply through the standard extension process outlined above.

While we aim to support Students to successfully complete their studies, an extension is not automatic.

Pilates ITC may decline an extension where:

• there has been insufficient engagement or progression;

• there is no reasonable completion plan for the requested extension period;

• course fees are not up to date;

• the request does not meet the eligibility requirements;

• the maximum allowable extension period has already been reached; or

• another enrolment process is more appropriate in the circumstances.

If an extension cannot be approved, Student Support will explain the available next steps.

If your extension is approved, you remain enrolled in your existing course or pathway and are expected to continue progressing towards completion.

All outstanding requirements remain applicable, including relevant:

• LMS learning;

• assessments;

• Practical Assessments;

• Work Placement;

• Logbooks;

• scheduled course requirements; and

• fees.

For postgraduate Students, this may also include outstanding Advanced Teaching Practice, Advanced Observation, Advanced Self-Mastery, postgraduate assessments or other requirements within your Advanced Pathway or Advanced Diploma studies.

If you're approaching your Maximum Course Duration and think you may need additional time, contact our Student Support Team as early as possible so we can review your progress and available options.

Visit our Contact Us page for current contact details.

This policy is aligned with the Standards for RTOs 2025, specifically:

• Outcome Standard 1 – The Student Experience Clause 1.7: You’re supported with tailored solutions that consider your individual learning needs.

• Outcome Standard 5 – Learner Protection Clause 5.4: Your enrolment changes—such as extensions—are managed fairly and clearly.

• Outcome Standard 6 – Appeals and Feedback Clause 6.1: You have access to a transparent process for appeals or feedback relating to your extension or enrolment.

Disclaimer: This Policy / Procedure when printed, this becomes an uncontrolled document. 

Policy# P-COU-110

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