Key Policies & Procedures

Flexibility Policies
Refund Policy and Procedure
We want you to feel confident in your enrolment decisions, and we understand that circumstances can change. This policy ensures transparency and fairn...
Deferral Policy and Procedure 
At Pilates ITC, we know that juggling study with everyday life isn’t always easy—and sometimes it can feel like you’re barely keeping up. But before y...
Extenuating Circumstances Policy
We understand that life can present unexpected challenges that may affect your ability to meet course requirements. If you're experiencing extenuatin...
Extension Policy
We understand that sometimes life throws unexpected challenges your way—and you might need just a little more time to finish what you started. This po...
Change of Cohort Policy and Procedure
At Pilates ITC, we understand that life doesn’t always stick to the script. From time to time, the original timetable / timeline that you chose at the...
Withdrawal Policy and Procedure
We understand that life doesn’t always go to plan. Whether you've had a change of heart shortly after enrolling, need to take a step back later on, or...
Course Duration Policy 
At Pilates ITC, we want to support your success by making sure online learning is structured, transparent, and achievable. This Course Duration Polic...